Room status codes
Room status codes are short labels, such as VC (vacant clean), OD (occupied dirty) and OOO (out of order), that tell the front office and housekeeping whether each room is occupied, clean, inspected or unavailable.
Also known as: housekeeping status · room status · HK status codes
Room status codes are the shorthand that housekeeping and the front office use for the state of each room. They combine occupancy (is someone staying?) with condition (is it clean, inspected, blocked?). The PMS usually holds the official status, and housekeeping updates it as rooms are cleaned and checked.
Common codes
Codes and their exact meanings vary by property and by PMS. Treat this table as a guide, not a standard.
| Code | Meaning | In practice |
|---|---|---|
| VC | Vacant clean | Cleaned, no guest; may still need inspection |
| VI or VCI | Vacant inspected | Cleaned and checked by a supervisor; ready to sell |
| VD | Vacant dirty | Guest has left; room needs cleaning |
| OC | Occupied clean | Guest in-house; room already serviced today |
| OD | Occupied dirty | Guest in-house; room not yet serviced |
| DO or DEP | Due out | Guest expected to check out today |
| CO | Checked out | Guest has left; room is now vacant dirty |
| DND | Do not disturb | Guest asked not to be disturbed; service deferred |
| OOO | Out of order | Removed from sellable inventory for repairs |
| OOS | Out of service | Briefly unavailable for a minor issue; stays in inventory |
| SO | Sleep out | Room is let, but the bed was not used overnight |
| SKIP | Skipper | Guest appears to have left without settling the bill |
| DL | Double locked | Room is double locked |
Some PMSs also use a “pickup” status for a room that only needs a light touch-up.
Example
The guest in 1104 checks out at 10:15, and the room moves from due out to VD. A room attendant cleans it and marks it VC. A supervisor inspects it and marks it VI, and the front desk can now give it to an early arrival.
How it relates to neighbouring terms
The OOO status links housekeeping to maintenance. Turndown service applies only to occupied rooms. The PMS usually holds the official status.
Where TaskLoop fits
TaskLoop does not replace the PMS as the record of room status. It runs the work behind the status changes, such as cleaning tasks, repairs on OOO rooms and guest requests, assigned to staff and tracked to completion. See housekeeping.